Welcome to KPOP2. These Terms and Conditions ("Terms") govern your access to and use of our website (www.kpop2.com) and services, including any purchases made through our website. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
KPOP2 is an e-commerce platform providing colored contact lenses and related products to a global customer base. By accessing our website, you agree to comply with these Terms and all applicable laws and regulations. We reserve the right to amend or update these Terms at any time, and it is your responsibility to review these Terms periodically for any changes. Your continued use of our website following any changes constitutes acceptance of the revised Terms.
Modifications to Services
We may modify or discontinue our products or services at any time without prior notice. This may include, but is not limited to, the removal of certain products, changes to pricing, or alterations to the website’s functionality. Such changes are intended to improve the user experience and ensure that our offerings align with customer needs and industry standards.
Account Termination
We reserve the right to suspend or terminate your account at our discretion if we find evidence of a violation of these Terms or any unlawful activity. Additionally, we may restrict access to certain areas of our website if we believe it is necessary for security, legal, or operational reasons.
User Conduct
You agree to use KPOP2 solely for lawful purposes. Unauthorized use, including interference with or disruption of the website’s services, unauthorized access to our servers, or engaging in any form of fraud, is strictly prohibited. We reserve the right to pursue legal action in cases of misuse or abuse of our platform.
For any questions or concerns about these Terms, please contact us at cs@kpop2.com.
To use our website, you must be at least 18 years of age or have reached the legal age of majority in your jurisdiction. By using KPOP2, you confirm that you meet these eligibility requirements and agree to use our website only for lawful purposes. You further agree to refrain from any action that could interfere with the website's operation or security, including unauthorized access, automated systems (such as bots), or data mining.
Account Information and Security
You are responsible for the accuracy of any personal information provided during registration or checkout. Any unauthorized use of your account or breach of security should be reported to us immediately at cs@kpop2.com. We will not be held liable for any losses or damages arising from unauthorized use of your account if you fail to notify us promptly.
Prohibited Activities
Prohibited activities include, but are not limited to, distributing malware, using scraping tools, hacking attempts, spamming, and any other action that disrupts or compromises the security of our website. Any violation may result in immediate suspension or termination of your access to KPOP2, and we reserve the right to report any illegal activity to relevant authorities.
Your use of our website should always respect the rights and security of others. By accessing KPOP2, you agree to these rules and confirm that your use of the website is for personal, non-commercial purposes only.
Creating an account on KPOP2 allows you to access exclusive features and streamline the shopping experience. To register, you must provide accurate and current information, including your full name, email address, and any other requested details. By creating an account, you agree to keep your account information updated as necessary.
Account Security
You are responsible for maintaining the confidentiality of your account credentials. Sharing your password or account access with others is prohibited, as it may compromise the security of your personal information. KPOP2 cannot be held responsible for unauthorized access due to negligence in safeguarding your credentials.
Account Suspension and Termination
KPOP2 reserves the right to suspend or terminate accounts at our discretion, especially in cases where we detect fraudulent activity, violation of our Terms, or misuse of account privileges. In such cases, KPOP2 may also choose to restrict your access to future purchases or services.
Should you wish to delete your account, please contact customer support at cs@kpop2.com. Upon termination of your account, all associated data may be deleted in accordance with our data retention policies.
At KPOP2, we strive to provide accurate and up-to-date descriptions of all products listed on our website. However, we cannot guarantee that product descriptions, images, colors, or other content are free of errors or completely accurate. Variations in product color or appearance may occur due to differences in screen display settings or other factors.
Product Availability
All products listed on our website are subject to availability. While we make every effort to keep stock information updated, there may be instances where an item is out of stock after an order has been placed. In such cases, we will notify you promptly and provide options, such as selecting an alternative product or receiving a full refund for the unavailable item.
Right to Limit Quantities
We reserve the right to limit the quantities of any products sold, as well as to cancel or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Any claims regarding inaccurate product descriptions must be submitted to cs@kpop2.com within 7 days of receiving the product. We are committed to ensuring customer satisfaction and will work to resolve any issues that may arise from product discrepancies.
All prices displayed on KPOP2 are in U.S. dollars (USD) unless stated otherwise. Prices are subject to change without prior notice, and KPOP2 reserves the right to correct any errors in pricing or product information. If a product is listed at an incorrect price due to an error, we reserve the right to cancel orders placed at that price, even if the order has been confirmed.
Payment Methods
Payments can be made using the available payment methods listed on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method. Your payment information will be processed securely through our trusted payment gateways, and KPOP2 does not store your financial details.
Tax and Additional Charges
Prices displayed on our website do not include applicable taxes or shipping fees. Shipping costs will be shown on the final checkout page, and taxes are not included in the total price. Any customs duties or import taxes required for clearance are the responsibility of the customer and must be paid at the time of import. Failure to pay these fees may result in the goods not clearing customs and being subject to disposal by local authorities.
For any questions about billing or payment, please contact our support team at cs@kpop2.com. Unauthorized use of payment methods or fraudulent orders may result in account suspension and legal action if necessary.
KPOP2 offers international shipping to most locations. Shipping times and fees vary depending on your location, the chosen shipping method, and the availability of the product. Estimated delivery times will be provided at checkout; however, please note that these are only estimates and not guarantees.
Shipping and Handling Charges
Shipping fees are calculated based on destination, shipping method, and order value. Additional charges for customs duties, taxes, or import fees may apply for international orders, and these are the responsibility of the customer.
Risk of Loss
Once an order has been shipped, the risk of loss and title passes to the customer. If your order does not arrive within the estimated time, please contact us at cs@kpop2.com so we can assist with tracking your shipment. KPOP2 is not liable for shipping delays caused by carriers, customs, or other factors beyond our control.
For more information on shipping policies, please refer to our Shipping Policy page.
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return or exchange option under specific conditions. Products eligible for return or exchange must be unused, unopened, and in their original packaging. Please refer to our Return Policy for detailed instructions.
Return Process
To initiate a return, contact us at cs@kpop2.com with your order details and reason for the return. Once approved, you will receive further instructions. Return shipping fees are generally the responsibility of the customer unless the product was defective or incorrectly shipped.
Refunds
Refunds, if applicable, will be processed to the original payment method within a reasonable timeframe after the returned product is received and inspected. Please allow for any additional processing time required by your financial institution.
Exchanges
For exchanges, contact our support team to confirm availability of the replacement item. Exchanges are subject to the same conditions as returns and may require additional fees if the replacement item has a higher value.
All content on KPOP2, including text, graphics, images, videos, and logos, is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited without prior written permission from KPOP2.
License to Use
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only. This license does not allow for any resale or commercial use of our website content. Any violation may result in immediate termination of your access to KPOP2 and legal action.
For permission requests regarding content use, please contact cs@kpop2.com.
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data. By using our website, you consent to the practices outlined in our Privacy Policy.
KPOP2 is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or products. This limitation applies to all damages arising from:
In jurisdictions where limitations on liability are restricted, our liability is limited to the fullest extent permitted by law.
You agree to indemnify and hold KPOP2 harmless from any claims, losses, damages, or expenses arising from:
These Terms are governed by the laws of Hong Kong, and you agree to submit to the exclusive jurisdiction of the courts located in [Insert Jurisdiction] for any disputes.
KPOP2 reserves the right to terminate access to our website for users violating these Terms or engaging in unlawful activity. Upon termination, your rights to use the website will cease immediately.
For questions, please contact KPOP2 Customer Support at cs@kpop2.com. We aim to respond within 30 days for all inquiries.
Last Updated: November 7, 2024
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The base curve was described online as 8.5mm, but when I received them the box reported 8.7mm. The diameter was also off by 0.1mm. I only tried them on for a few minutes and they were uncomfortable on me. There was also no noticeable cosmetic difference with them on. Honestly disappointing.
